Help Center
What payment methods do you accept?
We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express and more), PayPal, Apple Pay, Google Pay. If you experience any issues with your payment, please contact our Customer Service team, and we’ll be happy to assist you.
Is it safe to use my credit card on your website?
Our website uses secure encryption to protect your personal and payment information. We follow strict security protocols to ensure your data is safe when making a purchase.
There’s a charge on my credit card I don’t recognize. What should I do?
If you notice a charge on your credit card that you don't recognize, please first check your order history or email confirmation to confirm if it’s from a recent purchase. If you're still unsure, contact our Customer Service team with your order details and we’ll assist you in resolving the issue. You can also reach out to your bank or card issuer for further clarification regarding the charge.
Do you offer discounts or promo codes?
We offer discounts and promotional codes from time to time. Be sure to sign up for our newsletter to stay informed about the latest deals. You can apply the promo code during checkout to receive your discount.
Can I use multiple payment methods for one order?
We only accept one payment method per order. You can choose from the available payment options at checkout.
Will I be charged tax on my order?
Sales tax is applied based on your shipping address and the applicable tax laws in your location. The total tax amount will be calculated and displayed at checkout before you complete your purchase.
What if my payment is declined?
Please double-check that your payment details are correct and that there are sufficient funds in your account. You can also try a different payment method. If the issue persists, contact your bank or payment provider for assistance.
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